FTP Site Information

We maintain an ftp site for exchanging files with consultants, owners, and contractors. You will need a username and password to access the ftp site. Please call the project engineer or drafter in charge of your project for this information.

You can use the ftp site to send files to us as well as receive files from us. It is best if you compress your files before sending them. We highly recommend that you use real ftp client software to access the site, rather than a web browser. See the resources section at the right for suggestions.
            
Once you have your username and password, you can access our ftp site using most ftp client software at the internet address: ftp.tippingstructural.com
                    
If you must use a web browser to access the site, the address is:
ftp://ftp.tippingstructural.com
                
Some ftp programs attempt to log on using the username anonymous unless you set them up to use a specific username. Our server won't accept an anonymous logon. You must use the username and password given to you. Both are case sensitive.

When sending files to us, you must upload your files into the folder named toTSE. You will not be able to upload files into the folder named fromTSE.
                    
Your username and password are valid for one project area. If you are working on multiple projects with us, you will need a username for each project.
                        
Secure FTP
                    
Our server supports (but does not require) secure FTP (often called FTPS). We recommend the use of FTPS whenever possible because it encrypts both the username/password exchange and the transfer of data. Simple FTP communicates in plain text, which can potentially be viewed by others during transit over the public internet. The terminology for FTPS varies a bit from client to client. Examples:

  • For FileZilla, set Encryption to Require explicit FTP over TLS.
  • For Core FTP set Connection to AUTH TLS

Active vs. Passive
                    
FTP comes in two basic flavors; active and passive. See a detailed technical comparison, if you are interested. Our server will accept either type. Most modern ftp clients will default to passive mode, which is most likely to work. It is possible that a firewall in between your desktop and our server will make one or both of the connection methods fail. If you are having problems, try switching to the other type. Not all web browsers have the option to switch, but all of the ftp clients listed at the right can handle either type.